布鲁克LabScape maintenance service agreements are a key component for maximizing the duty cycle and reliability of your instrument. This leads to a significant increase in productivity while having complete cost control and maximum planning security. These flexible service solutions suit your needs and budget and include following options:
LabScape™ - Service & Lifecycle Support Brochure
Service Agreements
选择以下用于微生物学和诊断工具的实验室维护服务协议之一:betway手机客户端下载
实验室必需品– Ensure peak performance. A combination of remote support and regular annual maintenance helps you operate your instrument under optimal conditions.
LabScape Complete- 您需要的所有支持。提供的全面解决方案
comprehensive service including spare, wear and tear parts which helps you avoid instrument failures, costly repairs and down time.
LabScape完成48– All the support you need within 48 hours. A package including guaranteed on-site response within two business days to resolve the problem before it affects your business.
LabScape Complete 24– High-availability services within 24 hours. A VIP package
for time-critical operations with all services and a guaranteed next-business-day on-site response.*
Remote Services | LabScape Essential |
LabScape Complete |
LabScape Complete 48 |
LabScape Complete 24 |
Unlimited Priority Remote Support | ✓ | ✓ | ✓ | ✓ |
Augmented Reality – Virtual Engineer | ✓ | ✓ | ✓ | ✓ |
Software services | ||||
MBT Compass SW and Library Upgrades | ✓ | ✓ | ✓ | ✓ |
定期维护 | ||||
定期维护Work and Parts | ✓ | ✓ | ✓ | ✓ |
On-site Repair Services and Parts | ||||
Unlimited Repair Visits incl. Spare Parts | discount | ✓ | ✓ | ✓ |
Wear and Tear Part Replacement | discount | ✓ | ✓ | ✓ |
Loaner Equipment* | ✓ | |||
Compliance Services | ||||
Operational Qualification / Performance. Validation | ✓ | |||
On-site Response Service Level | ||||
On-site Response | 3-5 business days |
2nd business day | next business day | |
Additional benefits | ||||
Operation Training or Applications Training | discount | premium discount | premium discount | premium discount |
* Not available at al l Bruker Locations.